THE
EARLY YEARS
Peterson Industries, Incorporated was
formed in 1966 by Leonard and Blanche Peterson and son,
Vaughn, in Smith Center,
Kansas. The original purpose of the corporation was for
the construction, sale and distribution of pickup campers
manufactured under the Excel brand name. In 1966 there were
thirty-seven RV/mobile home manufacturers in Kansas building
everything from pickup toppers to class A motorhomes. At
the end of the first year in business, Peterson Industries
employed the original Peterson family plus two employees.
First year sales totaled $9,500.00
1969 brought the first
production of travel trailers to Smith Center. The first
travel trailer was shown and sold
at the Denver RV Show in that year. While at the show, it
was pointed out to us by a customer that we had forgotten
to build any closets in the unit. We had to bring the trailer
back home for modification before delivery.
THE 1970s
The first gas crisis came in 1973. The
RV industry suffered a major setback due to this catastrophe.
Over 50% of RV
manufacturers nationwide went under. Peterson Industries
survived through sound business management.
Peterson Industries
saw our first major expansion in 1974 with the construction
of a 12,000 square foot facility for
the purpose of manufacturing travel trailer frames. This
expansion also opened the door for us to begin manufacturing
class C motor homes, which we continued to market until
1980.
The second gas crisis hit in 1979, which was followed
by interest rates that rose over 20%! Again this threw
the
RV industry into a major depression and we saw Kansas based
RV/mobile home manufacturers fall in number from over thirty-seven
to today’s level of five.
THE
1980s
The eighties began to show signs of
recovery and opportunity for our industry. Peterson Industries
built our first
fifth wheel unit in 1980.The challenges facing Vaughn
Peterson were many since his father had long since passed
away and his mother had retired.
Mike Nebel purchased interest in the company in 1981. Mike
brought with him a level on enthusiasm and ingenuity that
the company needed if Peterson Industries was to survive.
In
1983, just when things were on the upswing, a fire of unknown
origin destroyed the entire main Peterson complex
including the offices, construction drawings and all records.
All that was left was the frame plant. Peterson Industries
immediately set up production in five different locations
throughout Smith Center. The first completed unit rolled
out the door one month after the fire!
Top priority for
the company was to build a new, completely modernized manufacturing
facility, which was completed
in 1984 with the new offices following in 1985. Including
the current one, there have been nine plant expansions
since 1983.
A major investment was made in 1987 with the
purchase of an IBM System 36 main frame computer that today
serves
more than fifteen workstations with a fully integrated “industrial
manufacturing and inventory control” operating system.
Also, 1986 saw Excel quickly become known throughout the
industry as a major innovator in design and construction
quality. Among several “firsts” for the industry
was the implementation of ducted roof air conditioning,
one piece rubber roofs, dual sofa incliners and our exclusive
drop “Z” main frame.
Two consecutive hail storms
in 1988 caused over $100,000.00 in damage and lost production.
This prompted the construction
of two hail shelters for the purpose of storing our completed
units.
The “top of the line” Knoble Esquire
travel trailer and fifth wheel was also introduced that
year. With the number of units produced and the popularity
of Excel growing, we could see a need for a full time customer
service department. The completion of a new three bay customer
service facility came in 1989. This department has not
only been a wise investment for Excel, but it also spurs
an increased amount of retail activity for our local community.
Customers bring their units in from all over the United
States for service and repair. Many spend several days
in Smith Center while waiting for their units to be repaired.
THE "EXCEL-LENT" 90s
1990 was not a good year for some of
the remaining Kansas RV manufacturers. Mobile Trailers
of Junction City, and
ElDorado Campers of Minneapolis, after many years of
being major players, both closed their doors due to
poor business practices. Another major contender, Yellowstone,
also ceased operation that same year. Peterson Industries
took advantage of Mobile Traveler’s misfortune
and purchased thirteen semi loads of plant equipment
and supplies out of the Mobile Traveler plant.
Bryan Tillett
purchased interest in Peterson Industries in 1990.
Bryan developed and set up a purchasing department
designed to carry the company through the nineties and
into the next century utilizing a fully integrated “Manufacturing/Inventory
Control” computer system. Bryan currently serves
as President of the firm and oversees Sales, Marketing,
Product development, and Administration.
Jumbo slide out
rooms arrived in 1991. Living room slide outs had barely
gotten popular by then. The changes in
floorplans and design came at a staggering rate for
the next three years.
By 1992, slide out sales were 75% of
our business. Among the highlights of 1992, Excel became
the #1 selling
fifth
wheels in Kansas, Nebraska, Iowa and South Dakota.
We were ranked #4 in Minnesota and 6th in Missouri.
We made
our
first appearance at the National RV Show in Louisville,
Kentucky in 1992 as well. The all new Legacy model
of fifth wheel with our exclusive “Super Storage” concept
was born in 1992.
By 1993, slide out units has become
100% of our business. We were now incorporating
them in travel trailers
as well as fifth wheels.
One highlight of 1994 was
an “Excel Family Reunion” hosted
by our company. June brought over 275 trailers
and nearly 600 people to Smith Center for a week of Kansas
hospitality.
Our customers left Smith Center with a positive
feeling about our company as well as our community.
Innovation
has not slowed down for Peterson Industries. 1994 saw
construction begin on our newest 25,000
square foot addition. Upon completion, we now
have over 110,000
square feet of manufacturing facility under
one roof. The addition houses another new innovation,
our exclusive “Positive
Pressure Lamination System” for fiberglass
slide wall construction. Fiberglass exteriors
accounted for over
30% of our business in 1995 and close to 50%
in 1996.
A major highlight for the company in
1995 was when we received a rating by the “RV
Consumer Group” (A nationwide
nonprofit watchdog organization for the RV
consumer) as being one of the top 10% in the
entire industry, as related
to value and durability.
1996 was another record year for the firm.
Curtis Peterson, a 20-year employee of
the company,
purchased interest
in January. Curtis developed the customer
service department that had made our reputation
for
service second to
none. In May of 1996, Mike Nebel left the
firm to pursue other
business interests.
1997 was another innovative
year for Peterson Industries. We developed one of the
shortest triple slide-out
units in the industry, a 32’ Rear
Galley fifth wheel. One major innovation
for Excel is the all-new flush floor
slide-out room. This new concept features
a patented “self-leveling” slide
out mechanism to give the dealer and
the customer a trouble free, adjustment
free
slide-out room.
The spring of 1998 saw
an 8,000 square foot addition to the
Finish Department
and Customer
Service
area. Also that
spring we began manufacturing our own
superior quality exterior access doors.
We now offer
exterior baggage
doors that are unparalleled in the
industry.
Another new feature we introduced for
1998 was one of the most unique ideas
to hit
the industry
in quite
some
time.
We featured a Gas Fire Place, available
in several models. This unit sparked
so much
interest that
you may have
seen it on the cover of the January,
1998 issue of “RV
Trade Digest”, followed by a
full feature article in the July, 1998
issue of “Trailer Life”,
the premier RV magazine, and again
on the cover of the Christmas issue.
The
New Millennium
With our 2000 model year, we began
seeing the need for a more computerized manufacturing
process. We invested
in more CNC routing and sawing equipment, as well as
expanded our computer assisted design (CAD) department.
We also researched the implementation of robotics in
such areas as the Frame Plant and Cabinet Department.
Model
year 2001 began with Peterson Industries enjoying
one of the best years in the history of our company.
The need for more Frame Plant area, necessitated an
expansion of 13,600 square feet to be utilized for
that reason, bringing our total facility to approximately
116,000 square feet under roof. The new expansion
featured
a 110 foot long bridge crane, a “floor level” indoor
loading dock, a new paint booth featuring an electrostatic
paint system, and a variety of new fabrication equipment.
One interesting occurrence was that our Limited Edition
captured nearly 38% of our entire sales for FY2001.
In
fiscal 2002 we expanded our office, bringing our
square feet of office to 9,600. We also built an expansion
to our plant to house a new CNC flat panel saw that
we brought online in February. The new addition
allowed
us to expand our Cabinet Area as well as consolidate
our Saw Department into one location.
Kelly Lyon
purchased an interest in the company in November. Kelly
brings
with him, good leadership skills, as well as a
sound mechanical understanding of the operation. Kelly
is Vice President-Production and remains in charge of
Production.
We experienced somewhat of a business
slowdown due mainly
to the attack on the World Trade Center and
the fact that we let our dealer base erode to under thirty
accounts. We ended with good sales for 2002
fiscal
year , however,
profits were not where we hoped they would be.
We made the decision to show at the National RVIA show
in Louisville,
KY in December. We picked up five new dealerships
from the show directly, resulting in over $1.4
million in
increased sales revenue.. We also made the decision
to go “Nation Wide” with our sales.
With
a small dealer base mostly full of product,
2003 started out extremely slow. Our National
Dealer Show
resulted in lower than normal sales to sustain
us through the winter months. Through perseverance,
hard work, and working an extremely
busy show season, we eventually pulled out of the economic slump that
most of the Nation was experiencing.
In April
we introduced
a new line of fifth wheels
called the “RT”. The RT was a more value priced unit and
was received very well from our dealers as well as our retail customers.
In February we hosted
our first customer appreciation luncheon in Arizona with about
300 guests in attendance. Our fifth Excel Family Reunion
was held in May. We had
about 540
units and 1,200 guests in Smith Center for the event.
By mid summer, sales had rebounded and business was full steam ahead. Our 2003 National Dealer Show was held in October and we received enough orders to keep us busy until April. We built an expansion to the west end of the facility last winter and spring, which will house a new prototyping area as well as increase our slide-out building department. Fiscal 2004 ended up being our best sales year by dollar volume, exceeding Fy2003 by $2.3 million, or 15.7%. This increase was also reflected in the total number of units produced for Fy2004, 413, which was an increase of 57 units over 2003 model year.
For the first time in recent history, our 2004 annual Dealer Show was held at the plant instead of the armory. The dealers were optimistic and open to buy. Our inventory mix wasn’t quite right to sell completely out at the show but our futures were committed through March.
Fiscal year 2005 began slow and stayed slow the entire year. A host of economic pressures strained the recreational vehicle marketplace this year. Climbing fuel prices and interest rates, combined with falling consumer confidence challenged our industry, largely dependent on discretionary dollars. Many manufacturers and dealers alike (especially those specializing in motorized units) were against the ropes when along came hurricanes Katrina and Rita, acting as the saving grace for many, actually bailing some out of pending disaster. Katrina however, had little or no positive immediate effect on our sector of the market.
A major improvement for 2005 was the construction of our new Customer Service Facility located south of highway 36. We think this facility is vital to retain our ability to give the best customer service in the industry while keeping our costs under control. This $400,000 facility includes 12 service bays, a retail store, and a large customer lounge. In July we hired Jack Yenne to manage the facility, which opened in September.
2006 was not a good year for the RV industry. Record high fuel prices combined with political uncertainty, mainly the Iraq war, seemed to stall any momentum that was created in late summer and fall of 2005. Peterson Industries took advantage of this time to make several adjustments. For model year 2006, we introduced interiors made of "Brazilian cherry" maple. We had major supply problems to work through but since it‚s introduction we have sold over $7.3 million in units with maple interiors. At our National trade show in Louisville, KY in November 2005, we had a large amount of interest for our product from Canadian dealers. We spent the next several months getting CSA approval and began shipping coaches in April 2006 to our first Canadian dealer, Advantage Trailer World, in Edmonton, Alberta. Fiscal year 2006 was one of our poorest years in our history, but in comparison with many of our competitors, we survived in good shape. Fiscal year 2007 appears to be beginning quite strong. We currently have a two-month order backlog and October 2006 went on record as the second best October in company history.
Excel has become one of the most respected names in the entire RV industry.